Note: this article first appeared in Top Sales Magazine during November 2024
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Senior Lecturer at Harvard Business School and author of Sales Management That Works, Aligning Strategy and Sales, as well as other books and articles.
How to Use Sales Assessments
Note: this article first appeared in Top Sales Magazine during September 2024
4 Steps That Can Optimize Your Sales Process (HBR)
Read it on HBR: https://hbr.org/2024/09/4-steps-that-can-optimize-your-sales-process?ab=HP-hero-latest-text-1
Sales Coaching and Value Creation
Note: this article first appeared in Top Sales Magazine during September 2024
Navigating the Future of Online Advertising with WEB3
Note: this article first appeared at the European Business Review. You can access it here. By Frank Cespedes and Ben Plomion For years, digital ad spend was a steadily growing portion of marketing budgets, reaching over $601 billion globally in...
AI, ROI, and Sales Productivity
Note: this article first appeared in Top Sales Magazine, which you can find here. Artificial intelligence (AI) is now a loose term for many different things. But the value proposition at the heart of AI is that the tools can do a task nearly as good or better than...
Valuable Tips for Improving Sales Hiring
Note: this article first appeared at HeadofSales, accessible here. Sales hiring is expensive and a poor hire can damage your brand. Consider these stats [i]: In the U.S., average turnover in sales is between 20% to 30% annually. This means that for many firms,...
Integrating Digital Tools into Every Stage of Your Sales Strategy
Note: this article first appeared at the Harvard Business Review online, here. Summary. Digital tools powered by relevant data can help to generate customer insights, better allocate sales resources, facilitate channel interactions, and improve brand value. But,...
Looking Forward—To Better StrategySales Coordination
Note: This article first appeared in the December 2023 article of Top Sales Magazine. Business decisions are about tomorrow, not yesterday. A key to looking forward in most firms is the annual strategy meeting, where linking sales efforts with strategy is vital for...
Finding New Business and Developing Relevant Sales Capabilities
Note: This article first appeared in the October edition of Top Sales Magazine. There are few alternatives to growth for most companies. It’s the rare firm whose goal involves getting smaller and, for employees, there is a strong correlation between their company’s...